Returns & Exchanges

At Peléton, we want you to be completely satisfied with your home fitness and wellness investments. If your purchase doesn't perfectly fit your space or lifestyle, you can return it within 30 days for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all components and manuals are included to qualify for a full refund.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your box before dropping it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned equipment, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing